Clare Daly (Dublin Fingal, Independent) | Oireachtas source

I really appreciate that. I thank the team. It is no reflection on them. There were just two very short questions. One is on the call centre. It is an unfortunate title because it suggests young people in India, with whom there is nothing wrong, making decisions about police work. Are they supervised by a garda? What level of training do these people get? I note in relation to the references to civilianisation in court or prison work that the problem in Scotland was that a lot of it was done by private companies. I assume that is not the case here. What is the name of that team?

On the inquiries the inspectorate has initiated itself, is the sex abuse one the first? When are we likely to see an outcome there? On technology, it has been put to us by gardaí that while the new computerisation is useful, they are bogged down in more administrative work with fewer resources than before. Has that been the inspectorate's experience?