Louise O'Reilly (Dublin Fingal, Sinn Fein) | Oireachtas source

May I clarify something? I do not want to labour the point but I referred to the context of an investigation. As a result of the adversarial nature of investigations, the length of time they take and the fact that people can end up with representation from legal personnel or trade unions it turns into an adversarial process. This is where the training element comes in. The person who is talking to a patient will be very mindful of the fact that what he or she says might end up as part of the investigation and, therefore, given the nature of investigations, their length of time and adversarial nature, they might end up in a situation whereby they think they should not say something. That goes back to training and support. Investigations will obviously be necessary, but we need to give people confidence at an early stage that they can simply say-----