Ms Nóirín O'Sullivan:

As the Deputy is aware, I am precluded from talking about individual cases. In general, as I said earlier, each individual's experience is different. We are dealing with each individual separately, as an individual and with their representatives or their legal teams who raise issues with us. All of those are being addressed. We are in the process of retaining a professional expert to review all of these. These are single figure numbers but nevertheless because each individual's experience is so different, we believe the professional expert can help us review our internal structures, policies and our approach to things. If there are areas we can strengthen, we are very open to strengthening those. Perhaps it is time for consideration to be given to some type of independent entity where all of these issues go and where people can have some reassurance that someone is considering these matters independently and we make sure that the internal structures are there to strengthen and support individual needs.