Ms Nóirín O'Sullivan:

There is no one-size-fits-all solution to deal with individuals; there must be a tailored plan put in place to deal with everybody. In that regard, we are reviewing our policy, which we only recently introduced. We very much welcome the fact that the authority has also been requested to review it. We are in the process of retaining a professional independent expert to help us look at the experiences of the implementation of the policy to date. Even though we are dealing with single-figure numbers, we recognise the individual experience is different in every single case. We want to learn from those experiences and make sure we improve our system.