Dr. David Gibney:

It is a mishmash in general practice. There are ten-minute appointments with an hour's break in the middle so, realistically, they are 15-minute appointments. We still run late but we try to keep to that. Some people would come in just to get their blood results or a prescription for something and they have made an appointment for that. There are other people who could be there for 30 or 40 minutes and then the doctor is behind. We do try to give people the time they need as they need it. The thing about general practice is that we are in the community. We can say to them "you need to come back to me again because I haven't had enough time to deal with that. We'll deal with this today and make another appointment to do that." One does not have to do it all in the one session.