Ms Justice Mary Ellen Ring:

On the issue of the 20%, there was a higher spike when GSOC was established but it has been fairly consistent over the years at around 20%. Generally, the level of complaints have been consistent.

In terms of our planning, it is an area where we have a history to show that our complaint level is at a certain stage and our division of that into service level-type complaints is accurate.

With regard to extra resources, I might look at it differently. We need to look at our effective functioning. We need to look at Part 4. Can we make it better for the public, the people at work, and the Garda? Having done that, we then look at the implications for resources. In that regard, if we are to get back more investigations, we need to have people properly resourced to do those investigations. Knowing how much work comes back to GSOC, there is no point saying we will need ten or 15 staff if we will need more or less if there are changes. While any money is welcome, I believe we should examine the legislation - any changes that arise - and then look at the resources, as part of a package. That is not to say that any extra money will not be properly used in the interim.