Mr. Conor O'Brien:

On the other questions, the insurers provided data for the book of quantum. However, it was for that purpose only. It was not to be used for any other purpose. There were no delays or lack of co-operation in the provision of data.

On the issue of missing data to figure out what issues are at play, I stated in my presentation that there were four basic pieces of information, namely, the number of personal injury claims, the average settlement amount, the time it takes to settle and associated fees. If that was tracked over several years, it would certainly help.

Why was the book of quantum not revised up to this point? The book of quantum was originally compiled in 2004 and would have taken several years to come fully into operation. We then went through a long period of reducing premiums. Accordingly, there was no call or context to revise the book of quantum. However, in our 2014 strategic plan, we identified that it was probably time to review the book. It was initiated in 2015. We intend to review it on a three yearly basis from this point.