Mr. Conor O'Brien:

Absolutely. We are the gateway before a party goes to court. I would not necessarily agree that we have failed. One might look at the record over the past 12 years, the 100,000 awards we made and the €2 billion in compensation. These were for people who did not have to go to court. These are also people who had their cases resolved in seven months, as opposed to having to spend three or three and a half years waiting to clear this issue from their lives and get on with it. Some people have been incredibly badly affected by the accidents in which they were involved. The board has a very important role and it has made a very significant contribution to lowering the cost of claims and bettering the outcomes for the claimants and people who use the process.