Mr. Tony O'Brien:

Those agreements were related not to the entirety of Console but to specific services. There has been a good discussion of what those services are - I will not seek to reiterate it in the interests of time - which were purchased or paid for from that organisation for the benefit of clients who received that benefit. Had there at any time been an issue about the quality of those services in this period, then that would have been a different thing. It was concerns identified by the National Office of Suicide Prevention, particularly these incompatible sets of accounts, taken together with its failure to co-operate with the enhanced governance arrangements that flowed from the increase in funding for the helpline, that triggered an audit. Because the organisation had not properly segregated what it was doing, we could not only audit the services we were providing for; the audit had to be global in nature.