Seán Fleming (Laois, Fianna Fail) | Oireachtas source

At the beginning of this session I asked what lessons the HSE has learned. I ask the witnesses representing the HSE to send a response to that to us by way of a note. We will not start, at this hour of the afternoon, opening up the discussion to the lessons to be learned, but that is what it is all about, that we learn lessons for the future.

For the sake of clarification, Mr. O'Brien made quite the subtle point that we will not know the final financial position of Console until the liquidation is completed. That could produce a situation whereby the HSE pays Console for all the services it provided, whereas the people who provided those services, that is, some of the people on the helpline, may not have been paid. The HSE could find that, even though the service was provided, some of the resources that it provided for the service were not used to pay the people who provided the service. That is possibly yet to be determined.