Shane Ross (Dublin Rathdown, Independent) | Oireachtas source

I think I should acknowledge there are a large number of complaints. It is not just coming from members, it is coming from all over the place. I should acknowledge that there seems to be a problem as there are too many invalidations. I do not know what it is exactly.

A help desk is available for all of these applications but I think it is something we could look at because of the volume of complaints I have heard. I am not sure what the problem is or where it lies but I think we should look at it because it is unfair that people get invalidated. Maybe we could look at the system again with a view to some improvements.