Oireachtas Joint and Select Committees

Thursday, 5 May 2016

Committee on Housing and Homelessness

Banking and Payments Federation Ireland

10:30 am

Mr. Noel Brett:

Deputy Anne Rabbitte asked a very straight question about the difficulty in getting through to an individual lender.

Before I leave, if I have the time, I might get those details from the Deputy and I will speak to the CEO of that bank this evening. That is clearly not a good situation. What I am saying to people is that they should engage with their lenders and with whatever independent advice best suits their situations. However, if they have difficulty getting through to the lender, clearly we have got something wrong and I will take that up with that individual bank CEO this evening.

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