Oireachtas Joint and Select Committees
Wednesday, 27 January 2016
Joint Oireachtas Committee on Transport and Communications
Electronic Communications Markets: Commission for Communications Regulation
10:35 am
Michael Colreavy (Sligo-North Leitrim, Sinn Fein) | Oireachtas source
Obviously, there is a gulf in the understanding between ComReg and ourselves. According to page 16 of the ComReg presentation, consumer satisfaction with mobile phone coverage, which was 76% in 2013, has increased to 90% in 2015. That would indicate that everything is rosy here and getting better. I do not know the source of these data. Either that is misleading us, wittingly or unwittingly, or we are misleading ComReg, wittingly or unwittingly. Perhaps what we should do every time there is a complaint is, instead of getting on to the operators, get on to ComReg and that should be used as a database.
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