Oireachtas Joint and Select Committees

Wednesday, 27 January 2016

Joint Oireachtas Committee on Transport and Communications

Electronic Communications Markets: Commission for Communications Regulation

10:35 am

Photo of Michael ColreavyMichael Colreavy (Sligo-North Leitrim, Sinn Fein) | Oireachtas source

Obviously, there is a gulf in the understanding between ComReg and ourselves. According to page 16 of the ComReg presentation, consumer satisfaction with mobile phone coverage, which was 76% in 2013, has increased to 90% in 2015. That would indicate that everything is rosy here and getting better. I do not know the source of these data. Either that is misleading us, wittingly or unwittingly, or we are misleading ComReg, wittingly or unwittingly. Perhaps what we should do every time there is a complaint is, instead of getting on to the operators, get on to ComReg and that should be used as a database.

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