Mr. Anthony Ensor:

As of yet, it does not have a website. However, the board has notified me - and because I am not yet chairman I must say this somewhat guardedly - that it feels easy-to-follow guidelines should be set out to make it easier for a person who may want to appeal a decision. This would be fairer. I intend to follow up on this once, and if, I become chairman. This would make it easier. We must remember the Act setting up the authority and the board is relatively new, dating from 2011, and the clear intention was to relieve the Ombudsman of this particular function. We see ourselves as doing the same job in a slightly different manner.