Ms Nóirín O'Sullivan:

Yes, it does. It does not just relate to report No. 10, which, as the Deputy says, was carried out over a number of years. Some of the issues that were identified in report No. 10 of the Garda Inspectorate relating to crime investigation had been identified in previous reports. Due to the constraints that were in place, they could not be implemented. As I mentioned earlier, we took all those issues. We wanted to make sure that we identified all of the more than 700 recommendations from all of the reports, 280 of which were included in report No. 10, and found a practical way to implement them on a phased basis that would achieve the desired outcome. Over the past nine months, we have not been sitting still but have been putting it together. We wanted to make sure we could implement it in a meaningful way that the community would begin to see.

In my opening statement I mentioned that over the past nine months we have taken some comfort from the fact that the level of trust and confidence in An Garda Síochána has increased, but we are not complacent. In April 2014, The Irish Timesconducted a survey that found that the level of trust in An Garda Síochána was 67%. We commissioned a public attitudes survey through an independent research company. Certainly, the last three quarterly surveys indicated that the level of trust has gone back up to 84%, so we take some comfort from that. We have not been waiting just for the launch of our programme. The victims' service office is one of the things we have been implementing along the way, and we believe this contributes to that turnabout.