Mr. Cormac Quinlan:

Perhaps I could address some of the broader themes. Critical to Tusla but not discussed as much is the importance of the public awareness campaign. For Tusla, getting it right at the start, I hope, means getting it right all the way through the process. There will certainly be better outcomes for people at the end of it. It is really important, through that public awareness campaign, that we promote a very positive, affirming message and give good-quality information to people that is accessible and written in a language that makes sense. I note Senator Power's comments on the tone of letters and correspondence. It is important.