Mr. Páraic Walsh:

Appropriate supports on behalf of children. That takes on our approach of trying to link in with other agencies involved, whether it is NEPS or CAMHS. It shows the full spectrum of what we do at times in trying to ensure that principals who are doing a good job of trying to advise and support families have accurate information. It is an ongoing thing. Two complaints are never the same in that area, but it is something that we are involved in. There are items that may never make it as far as an investigation but if, on examination, there is a lack of clarity between mum and dad and the school, or there is no meeting of minds on an issue, that is where clarity can sometimes be brought to bear. There may never be an investigation.