Dr. Sam Coulter-Smith:

I wish to echo what Dr. Sheehan has said. Dr. Farrell does an incredible job. He is very sensitive to the needs of families and does his best to accommodate them. However, there is clearly serious pressure in terms of the workload and this impacts negatively on what is already a very negative experience for families. It prolongs the process. Anything that can be done to help smooth that path would be very welcome.