Mr. Michael Fingleton:

No, there are some of them that are valid, of course they are, but I will point out to you, Senator, just in case I will forget it, that the regulator's system of prioritising complaints ... he had a high priority, he had a medium priority and a low priority, and you will notice that any of those 30 items referred to ... some of them are not extremely serious, they are just observations by the regulator ... that there was not one single high priority in that ... in any of those 30 observations.