Mr. John Stanley Purcell:

Well throughout my career there, the way I regard it as the regulator would correspond with us, would meet with us and issues would be raised, and we would deal with them as best we could. I wouldn't ... I wasn't aware of, say, regulator dealings with other people so I wouldn't regard, you know, as being excessively unfair. It was just part of their job. They dealt with the thing properly and we tried to respond in a professional way.