Oireachtas Joint and Select Committees
Wednesday, 8 July 2015
Joint Oireachtas Committee on Transport and Communications
Caller Helpline: Samaritans Ireland and Telecommunications and Internet Federation
9:30 am
Mr. Pat Galvin:
Perhaps I can make a number of brief points in support of Mr. Torlach Denihan's remarks. The first point is that the alignment between our industry and the Samaritans and the synergy from this arrangement is clear. Our technology is a critical enabler for the Samaritans to do its work as effectively as possible and reach out to as many people who need assistance as possible. In that sense, it is a good strategic fit between the industry and a very worthy organisation.
The second point from an industry perspective is that it is a real example of a pan-European launch of something across the telecommunications industry. The number 116 is an EU-wide anchor number which can be associated with this type of initiative and in that sense it is a practical example of the digital single market in play and working.
The third point in terms of the industry, which I represent as a director of eircom but I am representing all of the industry, is that our outcome estimates of the value of the sponsorship this year is about €700,000. As Mr. Denihan said, that depends very much on call volumes and, as has been said earlier, call volumes are growing. We are happy with the progress of the initiative and have committed to a two year implementation period. Quite frankly, it is an initiative with which the industry is proud to be associated.
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