Áine Collins (Cork North West, Fine Gael) | Oireachtas source

To be fair, we find that to be the case in our offices in that we are not getting as many calls. In 2012, as other Deputies said, we received calls about this all the time and we found it difficult to get through on the system. Ms Stewart is saying we are sharing all the documentation and that now there is not as much document management. In 2012 we were not connected with the other Departments.