Mr. Seán Ó Foghlú:

I will come back to that. There are a number of different outsourced elements that were separately tendered by SUSI. Abtran, in the end, succeeded in four of those processes. We are talking about a different process being linked in cost terms, which is important. In the Comptroller and Auditor General's report, the costing refers to particulars. It was the most expensive for one of the four processes, which was document management. The call centre was the other major element, and those two were combined into a single relationship with Abtran. It was not necessarily the most expensive overall but the document management area was signalled in the Comptroller and Auditor General's report.

The other elements for which Abtran was contracted was insourcing. When it was recognised that there was not sufficient staffing coming in, an emergency procurement was undertaken by SUSI and Abtran won that contract. A fully appropriate non-emergency tender was put in place for the insourcing and Abtran came through that as well. That insourcing of staff was not envisaged as being something to be outsourced. Insourcing occurs when one employs a company to provide staff to work in one's own offices. There were a number of different elements in that respect but I wanted to provide that clarification on the relationship with Abtran and the number of different relationships in the outsourcing process. There were a number of different relationships.