John Paul Phelan (Carlow-Kilkenny, Fine Gael) | Oireachtas source

It was too ... okay, it was too limited. Can I then also follow on, on to page 4 of your opening statement where you stated under the heading of "Resourcing", the final two bullet points there, where you said that performance management systems and practices were very weak and organisation culture was formal and slow. Can I ask what did you do as chairperson to try and change those two particular difficulties, which seem to be more of, on the face of it at least, a managerial difficulty rather than resourcing per se?