Finian McGrath (Dublin North Central, Independent) | Oireachtas source

I have three short simple questions. The delegates are very welcome to the committee and I commend them for their work. A very important part of the work and the ISI report are the case stories presented in its submission to the committee. I refer to Siobhán's story who is a widow living on her own, in ill-health and with debts of €19,000. She turned to the approved intermediary for help. She received the DRN which has written off her debt and she is now living life to the full. At the end of that personal story she advised people to get up and talk to MABS and to ISI. That is a very effective example because it tells a real story about a real woman with a crisis and a debt issue. What percentage of people are not engaging with anyone? Is there a percentage of cases that are not engaging in any way with institutions or with ISI?