Ms Mary Burke:

No, I don't think it had got to that stage. I think it was very much ... and I've said earlier this wasn't every single decision and I didn't see the organisation as dysfunctional, as Deputy Higgins suggested to me. I found it, in certain aspects, frustrating. I found, however, as the crisis proceeded, there was, certainly within BSD, very much a good team spirit in trying to work together. People were frustrated with the sheer workload they had to do. I don't know that anybody felt, either from the seventh floor, looking down at us, or us looking at the seventh floor, that there was a them and us.

Everybody was trying to do the best they could in an extraordinary situation. And I have no doubt that the executives felt, as they were doing what they were doing, that they were trying to do the best they could.