Mr. Phelim Quinn:

Members asked a number of questions regarding the experiences of patients and their families. We believe that the HSE has not carried out a patient experience survey. I understand from previous conversations with senior managers in the HSE that the survey is still under development. However, in line with practices in other regulatory bodies internationally, our business plan for this year includes a requirement for the development of better patient experience data to help us assess risk within the systems. The experience of other health and social care regulators internationally indicates that the work required in the area of patient experience has to be carried out in partnership with provider organisations. We have already started work in that regard.