Richard Boyd Barrett (Dún Laoghaire, People Before Profit Alliance) | Oireachtas source

I am dealing with a case which involves a customer of the bank. The young couple are both working but earn low incomes. They have been hit by all the stuff that everyone has been hit by so they had to sell their house. They are renting, are on a council housing list, their second child is on the way, rents are increasing rapidly and they are struggling. They had to give back their house to the bank but it is still chasing them for the residual. They have had to give up their home and deserve the right to be able to get back on their feet. Even if the bank writes off the money they owe, the couple will continue to struggle. With the bank chasing them for the money, they are really struggling and are very worried and anxious. Can the bank not draw a line at that point and say, "These people are on a housing list, they have a low income, they are struggling and they have lost their home so we will leave it at that"? Why would the bank not just do so?