Mr. Aidan O'Driscoll:

The independent appeals system and the other appeal systems we have in the Department work well. They act as a check on our other systems. From time to time, there are questions because the systems are internal to the Department, but they work independently. They have officials in charge of them who are independent-minded. They work as a check on the system. One gets a percentage of decisions changing but, obviously, where they do not change, it indicates the original decision was correct in the first place.