Paul Connaughton (Galway East, Fine Gael) | Oireachtas source

That is my experience of it. We have mentioned a whole range of areas here where Mr. Griffin used the term KPI - key performance indicators. I do not understand why An Post cannot be more strategic for the future of the post office network - people are going to use them or they are not. Is it up to the public to put back these individual post offices? Over the past four years I have heard the same sort of answer when it comes to post offices, "We love post offices, but". However, when digital-age aspects are considered greater confusion arises. There is a great deal of sentimentality about, but it must be asked what is the practical situation on the ground.