Oireachtas Joint and Select Committees

Thursday, 7 May 2015

Public Accounts Committee

2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service

10:00 am

Mr. Mark Griffin:

The call handling fee did increase and there is no disputing this. If one looks at the figures I have quoted, the actual cost of providing the service reduced in the last period. If the number of calls declines, that will have an impact on the call handling fee and drive up the cost. The overall cost of the service does not rise.

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