Mr. Michael Buckley:

Yes, it is ... I think I'm right, Senator. The first point you made was about mortgages and how we were organised to make decisions on mortgages. This, I think, is the ... we had, from recollection, three work-out teams on commercial lending in different ... you know, Dublin, I think Cork and Galway is what I recollect, and he is making the point here that there was a resourcing issue in Galway, and it's a factual point, and there's an agreed management action against it. "I agree with the point raised", which is what whoever the manager was said, "and agree to sit down by the 30th of June to develop and agree a staffing action plan." It's signed by the senior executive in lending in commercial banking, so there was a resourcing issue. It could have ... if it was left to continue it could have had those consequences, but the manager concerned or the executive concerned committed to dealing with it and to be honest, I don't know what happened after that but it sounds to me like quite a straightforward situation.