Oireachtas Joint and Select Committees

Wednesday, 29 April 2015

Committee of Inquiry into the Banking Crisis

Nexus Phase

Photo of Marc MacSharryMarc MacSharry (Fianna Fail) | Oireachtas source

No, no, because I ... it doesn't matter what I think, because I can't lead you. It's what you think. So what I'm trying to get to the bottom of is, if nobody in AIB ... because this is consistent actually with what your predecessors are telling us earlier.

They said nobody had a target, that you run the bank, in your view, based on liquidity. And nobody had sales targets, so what I am trying to get to the bottom of, really for the people at home is... are branches set up and people put in place purely "Now you sit in there and you service the public if they come in" or are there targets given to regions or branches or individuals to say, "Now look what we want to try and do this month is sell X amount of investment products and Y amount of loan products" and so on? In essence the question is, did a targeted environment, albeit phrased in a different way ... I know that there was the... the people profit index, is that what it was referred to? Your predecessor mentioned something like that earlier on. I may be getting it wrong and the record can correct me. Did a target culture - and you have mentioned a cultural change - have an unintended...albeit unintended consequence to drive more mortgage product sales?

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