Ms Rosemary Steen:

As an organisation we are changing the way we interact with members of the public. We have advertised to recruit more people to assist us on the ground because we are conscious of reaching out for feedback. We take very seriously the need to make greater efforts in engaging communities. In publishing the strategy as a draft, we have demonstrated that we are listening, that we are taking on board feedback and we are trying to change the approach. However, we have projects at different stages. As Mr. Slye has explained, some of these projects are quite advanced. However, we are very committed to making sure that where we can engage with members of the public, we do so. I am very much aware of the concerns that have been raised here to date and we will be reflecting further on them.