Denis Naughten (Roscommon-South Leitrim, Independent) | Oireachtas source

What has been reported is misleading. With all due respect, there may be some vulnerable pensioners who attached their bank statement and sent it back - they get their money every week in the post office - not realising there are only certain days of the week in many of the smaller banks' branches throughout the country where one can get cash. Otherwise one has to use the machine. For many pensioners it is alien to them to have to put a card into the machine to get cash out. What I am seeking is that for those who have been written to, particularly those who have responded that before the case has been processed, the position is made clear to them that the local bank only provides cash on two days of the week and that they are aware of this before proceeding down this route. One can get cash six days a week in the local post office.