Kevin Humphreys (Dublin South East, Labour) | Oireachtas source

This is a fairly a complicated area. There is interaction within the Intreo offices. Officers there go through every single case to make sure people benefit. We have written to a number of clients inviting them in to make sure they get every single benefit they qualify for. Could the Chairman put it down in detail because I do not quite grasp what she is looking for? This is why case officers are operating within Intreo offices to make sure people get the benefits to which they are entitled.