Joe Costello (Dublin Central, Labour) | Oireachtas source

To come back to the letter, it makes it clear that nobody in Ireland is able to provide any useful information. It also makes it clear that HSBC is prepared to answer specific questions. It then makes a rather ambiguous statement that a representative from London is not available. Whether such a representative is not available at this time or whether it is not prepared to make a person available is not clear. The tenor of the letter we will now send to London should be that we wish to have a representative from London who could actually answer questions and would have the relevant information.