Mr. Joe Tierney:

I would like to see ticket checkers installed. The new system is far more robust than the old one. I believe the brand which has been with us for so long will get stronger. We need to learn from what has happened. What we have witnessed is a perfect storm of a new system coupled with a crash. The users' council has been well informed by the national lottery. We endorse that it will get its act together. Our 3,700 agents will strive to grow the brand to the level expected.