Mr. Martin Nolan:

The regional manager, Rory Leahy, meets with the people in Knock airport regularly. I am sure the Deputy knows Rory Leahy. We have had increased bus services, but the demand has not been there. We will look at it again over the season and we will talk to the people in Knock airport.

We have increased Expressway revenue by 67%. I know it is no good to rural Ireland, but we have been very successful in the marketing of what we do around Ireland. That growth rate would be a good size anywhere in Europe.

With regard to customer service, I can only apologise for the couple of instances mentioned by Deputy McNamara. Anything to do with a driver and internal employee would be dealt with internally. If it is an isolated incident it would be one answer, but if it is a regular occurrence, it would certainly be a different answer. However, it is dealt with internally, and it is dealt with.

On the contacts, I apologise for not getting back to the Deputy. If he sends it to me directly, I will get him an answer.

We monitor using the automatic vehicle location, AVL, system on the buses. I assure the Deputy that buses leaving early is an irregular occurrence. At times between two locations, unfortunately on secondary roads one might get there too fast and a driver uses judgment that perhaps somebody is not coming. However, it is not right.