Mr. Shane O'Sullivan:

The medication is taken to the nearest depot and the patient notified that he or she needs to collect it. If the package is not collected that day, it is returned. It is fairly rigid. We put a great deal of time into developing the courier service to make it as secure as possible. We are dealing with medicines and cannot have a situation where they are put through a letterbox and a dog or, even worse, a child could gain access to them.