Mr. Jim Dollard:

No more than every other business in Ireland in the past five years, the impact on our business has been very significant. The cost reductions across the ESB have been painful, with €140 million taken out of our payroll cost base, and a €280 million reduction in overall costs. We have experienced huge pain in our supply business. There has been full centralisation and very significant outsourcing. It has been difficult for our staff - no more than for people in other industries - but competition has driven huge change in our business and it has been at a difficult cost for our staff. I hope I have answered the Deputy's question satisfactorily.