Ms Sheenagh Rooney:

If people are portraying themselves as being registered and they are not, that is a criminal offence and we will look into it.

On the role of Gas Networks Ireland and safety disconnections, the first priority when an issue about safety at a house arises is to make safe and address the hazard. The second is to provide information for the customer on how he or she can act to protect his or her safety. It could be the case that a registered gas installer carried out work which led to the problem, but it could also be the case that the problem arose for other reasons, including that the boiler had not been serviced or there were signs of carbon monoxide. The advantage of the leaflet which is given on the day is that it contains all of the relevant safety information. That is the reason we went with that leaflet, as opposed to the one shown here today.