Mr. Sean Giffney:

The truth is the system is not working and what we are hoping to achieve here is that we can highlight that to all the Members here today. The system is in crisis. There are 100,000 illegal, faulty gas boilers installed in people's homes and we are deeply concerned about it. Contractors regularly inform us of illegal operators working in people's homes. This information was immediately passed on to the RGII but it was never investigated. It was not acted on or taken on board.