Mary Lou McDonald (Dublin Central, Sinn Fein) | Oireachtas source

Of course. The worrying matter is that from the perspective of an individual who might have a complaint in respect of NAMA, there is no independent stream or system to arbitrate that. I accept that the witnesses receive the complaints, examine them and have the relationship manager investigate them. I do not gainsay that. However, is there not a disparity between the person making the complaint and NAMA, through the witnesses, receiving it, investigating it themselves and writing back to the person, with the only other recourse for the person being to go to the Garda or to a public representative who, by definition, is limited in what they can do?