Mr. Rob Wright:

No I did not see that. Actually, it is about leadership and it is also just management. There is a management advisory committee that meets weekly, which does not involve all of the assistant secretaries, so not all of them know. Key to modern management is communicating within and the internal communications were not adequate. It is not that hard. There is a full exchange of what is happening and why, and right after that management meeting the people go back and brief their teams. When they come to the team they are connected to what is really happening on the ground and it is no more complicated than that. What is more complicated is looking at having a five-year plan on human resource management, which is modern and should happen. It is not rocket science. Someone has been brought in and has been on board for three years now, I think, who is trying to work all that through. The key is not the guru management stuff, the key is to have a secretary general who is going to stand up and say, "Okay, here is my commitment to making this a better place to work." It is a vital tool. If all of this expertise can be connected to the agenda of serving the Government, capacity will improve.