Jerry Buttimer (Cork South Central, Fine Gael) | Oireachtas source

I have one question based on what Mr. O’Brien just said and on the appointment. Anecdotally, we have all got complaints, either in the meeting with the ambulance service which I will not go over now, and in other areas of the health service. I applaud what Mr. O’Brien is doing but it goes back to Senator O’Brien’s point about the culture. Is Mr. O’Brien confident that we can eliminate that culture where for argument’s sake, a manager, line manager or whoever can receive a complaint or engage properly with a person who makes a complaint? In some parts of the health service that does not happen and there is a culture of avoidance or even of bullying, if I can use that term without being derogatory to anyone.