Oireachtas Joint and Select Committees

Wednesday, 12 November 2014

Joint Oireachtas Committee on Public Service Oversight and Petitions

Role and Remit: Financial Services Ombudsman

5:10 pm

Mr. William Prasifka:

Properly understood, the role of an ombudsman relates to a rather unique jurisdiction. We have special powers and we are charged with acting informally, expeditiously and without regard to the legal technicalities. That really is a service for consumers, as we would properly understand the meaning of what constitutes a consumer. NAMA does not deal with consumers. It deals with people who are involved with more substantial economic entities. I have not really researched this matter but it would not seem like a good fit for our office.

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