Oireachtas Joint and Select Committees
Wednesday, 5 November 2014
Joint Oireachtas Committee on Finance, Public Expenditure and Reform
Overview of Banking Sector: Bank of Ireland
4:35 pm
Mr. Liam McLoughlin:
We have 790 staff looking to support our mortgage arrears book. We have 250 branches across the country. Mortgage advisers are professionally trained to support people in mortgage arrears and financial difficulty by offering them sustainable solutions. We have over 50 network account managers working with customers face to face. This ensures customers have someone to work with when they complete their standard financial statements.
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