Derek Nolan (Galway West, Labour) | Oireachtas source

I welcome Ms Conlan and Mr. Ng'ang'a to the committee. Their points on inspections and complaints were well made and the arguments were put forward very correctly. I would like to get a better idea of the system as it works and some of its flaws. Ms Conlan, in her role in the Irish Refugee Council would have a greater understanding of which centres have good reputations and which do not. There is a difference in the quality of accommodation in different direct provision centres. Some have good reputations and others do not. Does this come to Ms Conlan’s attention? Do the inspections reflect her knowledge as a person who deals with people across systems? If she knows a centre has a bad reputation, does she see it reflected in the inspection reports? Could she give examples of cases in which there have been tangible consequences for people who have made complaints?