John O'Mahony (Mayo, Fine Gael) | Oireachtas source

In regard to fixed broadband connection, it is alleged that if there is a fault on the connection, it is fixed less quickly if the person has a contract with a commercial company other than Eircom.

Only 300 of the 17,000 complaints raised with ComReg were in respect of mobile phones. Deputy McEntee highlighted the level of representations in her area in the past two days. The question is whether people know they should direct complaints about mobile phones to ComReg. Is that message out there? Obviously when constituents come to our clinics, we suggest they should contact ComReg, but there appears to be an information deficit on the way to make a complaint to ComReg.